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Automation at Arrow Technologies Northern Ireland
Automation at Arrow Technologies Northern Ireland
Automation at Arrow Technologies Northern Ireland
Overview Products & Services Pictures Gallery Maintenance

Security - Overview
Arrow Technologies

The Arrow Technologies ‘Security’ division was an amalgamation between Arrow Technologies and Mid- Ulster Security a very successful local security firm established with over 15 years’ experience in this new division Arrow Technologies (security) designs, supplies and installs bespoke electronic security solutions. From Architects to consulting engineers; developers to end users; multinationals to residential clients; the latest technology is deployed and tailored to meet the end users specific requirements all systems are installed to the relevant standards applicable to the system or specification, we have our own quality management system and team to ensure that you will be looked after from the outset and always kept up to date, Whether you’re interested in a new installation, repair of existing equipment, full service agreements, parts or, programming your system, Arrow Technologies has dedicated trained and experienced technicians ready to serve you. We are constantly training our technicians to keep them up to speed with new regulations, changes in standards and new technology on the market place so you can be rest assured that we provide solutions to meet your needs so you will become one of our long-team, satisfied customers.

Security - Products & Services
Arrow Technologies

Here at Arrow Technologies we provide a large range of standard products and maintainence plans please see below products.

Arrow Technologies Security Intruder AlarmMonitored intruder and panic attack alarms

Intruder and Panic Attack Alarms are designed to provide continuous, reliable protection for people, property and assets, and conform to all of the latest legislation and standards.

Arrow Technologies CCTVDigital video surveillance (cctv) systems

Digital Video Surveillance (CCTV) systems utililse the latest digital technology for easy image capture, event monitoring and secure data storage, in compliance with the Data Protection Act.

Arrow Technologies Access ControlAccess control and visitor management

Access Control and Visitor Management Systems are designed to restrict and control access for employees, contractors and visitors to sites of all sizes in all environments.

Arrow Technologies Security SystemIntegrated security management (ism) systems

Integrated Security Management (ISM) System is specifically designed to integrate and manage your security, including access control and CCTV, from one control panel.

Arrow Technologies Response ServiceMonitoring & response services

offers a range of essential support services to monitor intruder alarms and CCTV systems, and then compliment this with an effective 24/7 keyholder response and mobile patrol service.

Arrow Technologies ServiceService and maintenance

Service Contract ensures optimum performance from your security system with regular preventative inspections backed-up with a rapid engineer response if required.

Arrow Technologies Dedicated SolutionsTargeted solutions

pride ourselves on our in-depth understanding and knowledge of specific market sectors and our ability to create bespoke targeted solutions.

Security - Picture Gallery
Arrow Technologies

Security provides a full range of security products and services to help customers benefit from a safe working environment, secure property and protected assets.

Security Photo Gallery

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CCTV - Service Plan

We have a specialist team of over 1,400 service engineers operating throughout the country. The level of service they provide will depend on the service you select.

We have developed three standard service plans:

Standard: Provides routine maintenance and access to our callout services, 24 hours a day.

Standard Plus: Provides the benefits of Standard and includes call out charges.

Comprehensive: Provides full service including call out charges, free fitting of replacement part from normal wear and tear and firmware upgrades on Arrow Technologies systems.

***the following is in a table format and contains a tick for the three options: Standard, Standard Plus, Comprehensive

 

What does a maintenance visit involve?

Inspection

  • Check whether the client has experienced any problems with the system
  • Carry out a visual inspection of all major components (including cabling and connections, where accessible) for signs of deterioration or damage, and rectify as necessary
  • Provide answers to any questions or queries that the customer may have.

Cameras

  • Examine supporting brackets and towers for signs of corrosion and damage
  • Check cameras and housings for deterioration due to rain, dust and dirt
  • Check that field of view is correct
  • Check that all camera bracket fittings and clamping bolts are tight
  • Check that lenses are correctly focussed
  • Check operation of auto-iris lenses
  • Clean housing windows as necessary
  • Check that washer bottles are full, refilling as necessary
  • Check operation, blade condition and parking of wiper unit, adjusting stop position
  • Check condition of pan/tilt unit, adjusting position of end stops and presets
  • Check operation of infra-red units

Monitors

  • Check physical condition and cable connections
  • Check operation of controls and adjust for best picture

Controls

  • Check physical condition and cable connections
  • Check switchers and multiplex controllers, including external alarm interfaces
  • Check time/date settings and adjust
  • Check operation of telemetry controllers.

Video Recorders

  • Check operation of cooling fans and clean filters as necessary
  • Check operation of controls and make test recording to the appropriate recording media
  • Check quality of recordings and recommend adjustments as required
  • Check that image resolution and frames per second settings are optimised to give required recording duration.
  • Check time/date setting and adjust.

Where VCR's are installed, check hours run indicator and recommend removal for service, or replacement with Digital Video Recorder, as appropriate.

All work carried out on site, together with time of arrival and departure is recorded on a record sheet. The service engineer will also note any deficiencies in the system and recommend work required to maintain full, trouble free operation. This record sheet is shown to you and a copy provided for placing on file.

* With the Comprehensive and Standard Plus plans, engineer call-out charges are included except in the case of where the system has been damaged by users or third parties or as a call out due to customer mis-operation. Damage due to Fire, Storm, Flood or Act of Nature, will be chargeable. With all plans, charges will be made for replacement of batteries, lamps/bulbs and emergency lighting lamps. Full details are in the contract terms and conditions.

Access Control Systems - Service Plan

Access control systems are subject to continuous use and frequently to harsh treatment. To ensure your security is not compromised they must be serviced on a regular basis.

Service plan options

We have a specialist team of over 1,400 service engineers operating throughout the country. The level of service they provide will depend on the service you select.

We have developed three standard service plans:

Standard: Provides routine maintenance and access to our callout services, 24 hours a day.

Standard Plus: Provides the benefits of Standard and includes call out charges.

Comprehensive: Provides full service including call out charges, free fitting of replacement part from normal wear and tear and firmware upgrades on Arrow Technologies systems.

***the following is in a table format and contains a tick for the three options: Standard, Standard Plus, Comprehensive

 

What does a maintenance visit involve?

  • Check whether staff have experienced any problems with the system
  • Check mains and stand-by power supplies including charging rates
  • Check operation of all door contacts
  • Check operation of door ajar sounders (where fitted)
  • Check operation of locks/strikes and report any malfunction
  • Check operation of door closures
  • Check operation of emergency breakglass/mechanical exit
  • Check operation of readers
  • Check operation of keypads and LED's
  • Check communications with all controllers and reset error counts
  • Check one alarm input and one control output on each Input/Output controller
  • Check access control software
  • Check door open times
  • Back-up historic data and database. Ensure the customer keeps this in a secure location.
  • Verify correct operation of doors in a fire condition
  • Carry out any minor adjustments
  • Provide answers to any questions or queries that the customer may have.

All work carried out on site, together with time of arrival and departure is recorded on a record sheet. The service engineer will also note any deficiencies in the system and recommend work required to maintain full, trouble free operation. The record sheet is shown to you and a copy provided for placing on file.

* With the Comprehensive and Standard Plus plans, engineer call-out charges are included except in the case of where the system has been damaged by users or third parties or as a call out due to customer mis-operation. Damage due to Fire, Storm, Flood or Act of Nature, will be chargeable. With all plans, charges will be made for replacement of batteries, lamps/bulbs and emergency lighting lamps. Full details are in the contract terms and conditions.

Intruder Alarms - Service Plan

The Data Protection Act Code of Practice for CCTV (2000) states that maintenance should be undertaken on a regular basis in order to ensure that clear images are recorded.

Service plan options

We have a specialist team of over 1,400 service engineers operating throughout the country. The level of service they provide will depend on the service you select.

We have developed three standard service plans:

Standard: Provides routine maintenance and access to our callout services, 24 hours a day.

Standard Plus: Provides the benefits of Standard and includes call out charges.

Comprehensive: Provides full service including call out charges, free fitting of replacement part from normal wear and tear and firmware upgrades on Arrow Technologies systems.

***the following is in a table format and contains a tick for the three options: Standard, Standard Plus, Comprehensive

 

What does a maintenance visit involve?

Inspection

  • Check whether the customer has experienced any problems with the system
  • Check mains and stand-by power supplies including charging rates
  • Check the satisfactory operation of all detection devices including deliberately operated devices
  • Check control unit for correct operation
  • Check and test remote signalling equipment
  • Check all audible warning and alarm devices for correct operation
  • Check the alarm system is fully operational
  • Check operation of keypads and LEDs
  • Repair any minor faults
  • Provide answers to any questions or queries that the customer may have.

All work carried out on site, together with time of arrival and departure is recorded on a record sheet. The service engineer will also note any deficiencies in the system and recommend work required to maintain full, trouble free operation. This record sheet is shown to you and a copy provided for placing on file.

* With the Comprehensive and Standard Plus plans, engineer call-out charges are included except in the case of where the system has been damaged by users or third parties or as a call out due to customer mis-operation. Damage due to Fire, Storm, Flood or Act of Nature, will be chargeable. With all plans, charges will be made for replacement of batteries, lamps/bulbs and emergency lighting lamps. Full details are in the contract terms and conditions.

** Arrow Technologies's Remote Engineering Support (RESOLVE) service is available to compatible intruder alarm systems. *** In compliance with relevant Police Force requirements, a limited number of Remote Resets can be given, in circumstances where the cause of the alarm activation is known. Provided a remote reset device is fitted/enabled on the system.

Fire Detection - Service Plan

Service plan options

We have a specialist team of over 1,400 service engineers operating throughout the country. The level of service they provide will depend on the service you select.

We have developed three standard service plans:

Standard: Provides routine maintenance and access to our callout services, 24 hours a day.

Standard Plus: Provides the benefits of Standard and includes call out charges.

Comprehensive: Provides full service including call out charges, free fitting of replacement part from normal wear and tear and firmware upgrades on Arrow Technologies systems.

***the following is in a table format and contains a tick for the three options: Standard, Standard Plus, Comprehensive

 

What does a maintenance visit involve?

  • Check whether staff have experienced any problems with the system
  • Check mains and stand-by power supplies including charging rates
  • Check operation of all door contacts
  • Check operation of door ajar sounders (where fitted)
  • Check operation of locks/strikes and report any malfunction
  • Check operation of door closures
  • Check operation of emergency breakglass/mechanical exit
  • Check operation of readers
  • Check operation of keypads and LED's
  • Check communications with all controllers and reset error counts
  • Check one alarm input and one control output on each Input/Output controller
  • Check access control software
  • Check door open times
  • Back-up historic data and database. Ensure the customer keeps this in a secure location.
  • Verify correct operation of doors in a fire condition
  • Carry out any minor adjustments
  • Provide answers to any questions or queries that the customer may have.

All work carried out on site, together with time of arrival and departure is recorded on a record sheet. The service engineer will also note any deficiencies in the system and recommend work required to maintain full, trouble free operation. The record sheet is shown to you and a copy provided for placing on file.

* With the Comprehensive and Standard Plus plans, engineer call-out charges are included except in the case of where the system has been damaged by users or third parties or as a call out due to customer mis-operation. Damage due to Fire, Storm, Flood or Act of Nature, will be chargeable. With all plans, charges will be made for replacement of batteries, lamps/bulbs and emergency lighting lamps. Full details are in the contract terms and conditions.

Maintenance Plans:

Security- Download
Arrow Technologies

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Arrow Technologies.

Arrow Technologies was founded in 2023 to provide superior quality installation and maintenance services to government and the commercial / industrial sectors in the Field of Hydraulic and Electromechanical Engineering...


Find out more about our exiprience

In keeping with the progressive growth nature of the business Arrow Technologies established two new divisions ‘Security’ and ‘Fire’ in early 2023 to service the burgeoning markets, the ‘Security’ division was an amalgamation ...

Arrow Technologies TAGS: Intruder Alarm Systems, CCTV, Fire Alarm and Detection System, Access,
Service and Maintenance, 24 Hour Monitoring Redcare GSM, DualCom GPRS, Keyholding - Alarm Response

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